Manage the access of a team member

Abstract

Describes how to change or remove the access of a team member.

In the Sitecore Cloud Portal, a team member with an Organization Admin or Organization Owner role can change the organization and app access of other team members.

Change the organization access of a team member

To update the organization access of a team member:

In the Sitecore Cloud Portal, on the menu bar, click Admin.
On the Team members page, for the team member that you want to update access for, click the Actions menu and then click View details.

On the Details page, in the Organization access drop-down menu, click the level of access that you want this member to have.

Organization access role	Description
Organization User	Only has access to the apps that an Organization Admin or an Organization Owner assigns to them.
Organization Admin	Has an Admin role in all apps in the organization. They can also: Invite team members to the organization, manage their access to each app, and export their data. Manage MFA for your organization. Access the XM Cloud Deploy App. Create a support case.
Organization Owner	Has the same permissions and access as an Organization Admin. They can also: Assign and remove other Organization Owners.

Change the app access of a team member

You can modify a team member's access to certain apps by updating their app access.

Note

The app access list is only visible when the team member has organization user access. A team member with an Organization Admin or Organization Owner role has admin access to all apps in the organization.

To update the app access of a team member:

In the Sitecore Cloud Portal, on the menu bar, click Admin.
On the Team members page, for the team member that you want to update access for, click the Actions menu and then click View details.
On the Details page, in the App access list, locate the app that you want to change access for.
In the drop-down menu of the app, click the level of access that you want this member to have.

Remove a team member from the organization

You can remove the access of a team member, permanently deleting them from the organization.

To remove access:

In the Sitecore Cloud Portal, on the menu bar, click Admin.
On the Team members page, for the team member that you want to remove, click the Actions menu and then click Remove access.
In the Remove access dialog box, click Remove.