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Manage multi-factor authentication

Abstract

Describes how to enable and disable multi-factor authentication in the Sitecore Cloud Portal.

Multi-factor authentication (MFA) requires every team member in the organization to provide two or more verification factors to log in. An additional verification factor such as a one-time password (OTP), makes unauthorized access to your organization more difficult.

When you enable or disable MFA, it affects all team members.

Note

To manage multi-factor authentication, you must have an Organization Admin or Organization Owner role.

Enable multi-factor authentication

To enable MFA:

  1. In the Sitecore Cloud Portal, on the menu bar, click Admin.

  2. On the left menu, click Multi-factor authentication.

  3. Click Enable, then in the Multi-factor authentication dialog box, click Enable MFA.

Disable multi-factor authentication

To disable MFA:

  1. In the Sitecore Cloud Portal, on the menu bar, click Admin.

  2. On the left menu, click Multi-factor authentication.

  3. Click Disable, then in the Multi-factor authentication dialog box, click Disable MFA.