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Troubleshooting FAQ

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Deleting an enabled SSO connection

When you delete an enabled SSO connection:

  • Team members associated with the deleted SSO connection must reset their password and log in using the default Sitecore authentication.

  • If you have no enabled SSO connections...

Invitations

When you enable an SSO connection:

  • Pending invitations can still be accepted by email addresses not associated with the enabled SSO connection's domain.

  • Pending invitations to email addresses associated with the enabled SSO connection domain must be sent again.

  • New invitations can be sent only to email addresses that belong to enabled SSO connections' domains.